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5Dimes Online Poker Room www.5dimes.eu

5Dimes have long been a part of the online gambling industry. Originally established all the way back in 1996, the room has provided users with a top-notch casino and online sportsbook for over a decade plus. The sports juggernaut added an online poker room to their repertoire a few years ago and have been building a strong player base ever since.

5Dimes is located in San Jose, Costa Rica and are rated highly by sportsbook watchdog sites such as Sports Book Review. 5Dimes is highly trusted and owns a network of six other sportsbook/casino sites. All of these sites are owned by their parent company, the 5Dimes Group. They are involved in local charities and have never slow paid, or no paid a player throughout their long history.

Over the past year, 5Dimes changed its primary domain to 5dimes.eu. This change was due to US government domain seizures against offshore operations offering services to US citizens. 5Dimes has already made the move to the .eu domain, which is untouchable to US prosecution. They are one step ahead, making sure there will be no interruptions to services if the government should act against them.

5Dimes has a proven track record and remains dedicated to its customer base, providing both an exciting and secure gaming environment. 5Dimes and its Grand Poker Room have continued to provide timely withdrawals, great customer service, and endless options for the user. They offer a full sportsbook, casino, racebook, and poker room. The grand daddy of all poker rooms at 5 Dimes Casino, is The Grand Poker Room where you get all the trimmings and the perks of being a high roller. To simplify things, 5 Dimes Casino has separate segments about the special rules, poker tournaments and specifics of how to play in the grand poker room.

Software

5Dimes are part of the Winning Poker Network, which is comprised of a number of other network rooms and uses its own proprietary software. The network released a newly improved piece of software over the past year and has vastly improved its product.

The software has an old-school feel but is still fast and is lag free even when multi-tabling. The software offers many unique features, such as fold/show, the ability to straddle and the option to chop if everyone folds to the blinds. Tables are easily resizable and can be cascaded with just one click.

The software is much improved, but it is not without its negatives. The lobby still seems dated and does not have a user-specified filter to narrow down game types. There are different lobbies for tournaments and cash games which can take up a lot of screen space if you are playing both.

Overall though, the software is much improved over its previous version and is continually being refined by 5Dimes and the Winning Poker Network. It is also supported by HoldemManager and Pokertracker, so importing hands and keeping track of your stats is painless.

Support

5Dimes offer various ways to contact their support staff. They have three customer support phone lines and another line specifically for new accounts. In addition, they offer live support and email support. Their customer service and wagering staff is available 24/7 and are rated among the best in the industry.

Deposits

5Dimes Poker is mostly populated by American bettors but still accepts players worldwide. They offer a variety of deposit options available to US players and international ones.

Visa/Credit Cards: Best options for US players, fast and funds are available instantly. There is no charge for depositing using this method. However, a player’s bank may charge them a fee for international transactions. The min deposit is $50, and the max is $500.

Money Orders: Another solid method for US depositors. These will take several days to reach 5dimes but are put into player accounts immediately upon receipt. There is a $100 minimum, and no maximum deposit. 5Dimes will cover the postal fees if the money order is sent via FedEx is for $1000 or greater.

Person to Person Transfer: Deposits sent via Person to Person are generally credited in just a few hours. The min deposit is $100, and the max is $750. 5Dimes will cover fees on deposits of $250 or more.

Sportsbook Transfer: If you have an account and funds at a participating sportsbook, players may transfer funds to 5Dimes free of charge.

Bitcoin: The new kid on the block. Deposit between $25-$10,000 in BTC equivalent and start playing at 5Dimes within 40 minutes.

Withdrawals

Each player is entitled to one free withdrawal per 30 day period, during the hours of 9 am to 1 pm EDT.

Check: Checks are available within upon request via FedEx. The check minimum is $1,000, and the max is $3,000. There is a fee charged on each check.

Person to Person Transfer: 5Dimes will issue a payout via P2P transfer services. The minimum payout for both methods is $100. Please check the 5dimes site for max limits as well as the associated fees for p2p transfers.

The above might be the most popular methods, but you can also withdraw by Bitcoin and other methods. If none of those methods are what you’re after, you can also do a sportsbook or account to account transfer.

VIP and Bonuses

5Dimes, unfortunately, does not provide a poker-only bonus for first-time depositors. However, new depositors do receive a 50% free play bonus in the sportsbook up to $520! As the player makes wagers, more and more of the bonus will be released. Though it isn’t a poker room bonus, it is still a strong incentive to help jump start your bankroll. Just breakeven with your sports bets, and receive most of the bonus!

5Dimes poker players will also earn Poker Points for each raked hand they play or real money tournament they enter. Those points will then be able to be cashed in for real money tournaments. Offering players a chance to earn tournament money for every hand they play! In addition, 5Dimes offers plenty of promotions such as an SNG Rake Race, Satellites to live events, and Monthly Rake Races.

Cash Games

The room offers a ton of options in regards to online poker. Texas Hold Em’, Omaha, Omaha Hi/Low, and Seven Card Stud are all offered. Heads up, 6- max and full ring tables are available for all games as well, giving players plenty of options.

Though traffic is slow, the Winning Poker Network has nearly doubled in size since last year. Cash games are regularly running through the micros up to $2/$4 No Limit Hold Em’. The most popular game is $1/$2 No Limit with ten or more games at peak hours.

Tournaments

For a small and upcoming poker room, 5Dimes offers a lot of weekly tournaments with substantial overlays. Though, they aren’t the size of many of the larger rooms – 5Dimes offers over 25 weekly guaranteed tournaments! Their flagship tournament is the $15k Guaranteed Tournament each Sunday. Many more are offered throughout the week, along with daily freerolls for players who want to earn money without having to risk their own bankrolls.

Softness

5Dimes is generally an extremely fishy site. Each network site has a sportsbook attached, whose bettors will run over to the poker room if they should win betting sports. This brings a constant supply of fish to the room, therefore making the games excellent. Also, many “grinders” or professional type players have yet to hear about the room and aren’t taking advantage of the fresh fish pond.

Overall

5Dimes are one of the leading online bookmakers in the history of the industry. The room smartly added poker and have increased their revenues and options for players. As the network continues to grow, the bonuses, software, and player base will only get better. The room has already grown rapidly over the past year and could be one of the big players in the online poker industry in the coming years.

Yes, 5Dimes is legit. It is not a scam website because they will never take your money or deny your payment request.

5Dimes is one of the most conspicuous names in the betting spheres. This is made possible by a combination of being a long-time player in the industry and offering a variety of betting options.

This 5Dimes review looks at whether the casino operated by this old-time betting brand is real or fake, will give you what a casino should, which is primarily top-notch entertainment and a chance to increase the bankroll.

5Dimes Casino – background information

5Dimes Casino started operation way back in 1996, and it is owned by the 5Dimes Group Casinos.

The most popular betting platform of 5Dimes is their sportsbook. They have other betting platforms which includes a racebook, a lottery, and a poker room.

The company might be better known for its sports betting operation, but their casino is fast catching up. This is because they take a rare approach to the online casino business; they divide their casino into five different casinos, each with a unique theme, and list of games. The 5Dimes casino is therefore 5 casinos lumped into one; these are 5Dimes Grand Casino, 5Dimes Jackpot Casino, 5Dimes Gold Casino, 5Dimes Bonus Casino, and 5Dimes Matchplay Casino.

One player account gives you access to all 5Dimes casinos including their other betting platforms. You can get 5Dimes casinos at http://www.5dimes.eu/casino.html. As long as you are at least 18 years of age, you can be a member in 5Dimes; but they also strongly advise that each player should check and determine that local laws in their own countries or state do not make it illegal to participate in online wagering before proceeding to register in 5Dimes.

Is 5Dimes casinos legit?

5Dimes is legit. It is not a scam site. It is not out of place to ask whether 5Dimes casino is legit or a scam. There are too many fraudsters parading the internet, and using different guises to scam people of their hard-earned money. Therefore, you cannot be too careful when it comes to sending your money to an online platform.

5Dimes Casino is a legit platform – their over two decades of operation is a testament. Scam houses are usually short-lived. It’s not long before their scam art is revealed, and such revelations are usually followed by the houses packing up and closing shop. On the contrary, 5Dimes has grown stronger over the years, and have expanded their betting options. Only a legit casino will stand this test of time.

If the test of time does not cut it for you, you should know that 5Dimes has a valid license permitting the company to engage in gambling operations. A license would mean that the casino is recognized by a particular jurisdiction as a legal entity, and having met certain requirements, is permitted to operate as a gambling house. A casino couldn’t be more legit.

In this regard, 5Dimes casino is licensed by the government of Costa Rica. Thus, 5Dimes casino is 100% legal. However, you should know that a casino licensed by Costa Rica does not give you the kind of protection that you’ll need. This is because the licensing jurisdiction is responsible for the actions of the casinos, and Costa Rica is one jurisdiction that allows its licensed casinos to operate independently without little or no oversight. For example, when issues arise between players and the casino, with casinos holding Costa Rican licenses, you are left at the mercy of the casino.

That said, there’s no doubt that 5Dimes is 100% legal, their license ends that discussion; but that the license is issued by Costa Rica means that the casino is largely unregulated, and players are not optimally protected.

Fairness of Games

Whether the games featured in a casino are fair is one question you should ask before trying out a casino. After all, one of the primary reasons for playing casino games is the chance to increase your bankroll; but if a casino’s games are not fair, you’ll end up decreasing your bankroll no matter how hard you try.

In this regard, we can say that the games in the 5Dimes casinos are fair. As we will see, the games are provided by trusted software providers (e.g. Real Time Gaming); and these games are games that have been certified fair by industry-leading games testing houses, and are also used by other casinos.

On top of this, 5Dimes Bonus Casino has undergone two separate third-party audits to verify the statistical fairness of each game. The first is by the Wizard of Odds Consulting, Inc., and the other is by Jacobson Gaming LLC. The latter is done monthly, and continuously gives 5Dimes the Certified Fair Gambling seal of approval, as well as an RTP Certification.

Is 5Dimes safe?

5Dimes is safe. When you register and play in a casino, you submit personal information such as your name, email address, mailing address, telephone number, as well as sensitive information such as credit/ debit card details. It’s no different in the 5Dimes casinos. However, you would not want the personal information you share with the casino to get into the wrong hands (read as identity thieves, cyber fraudsters etc). Therefore, you’ll need the casino to have structures that will protect the information you share with it.

In this regard, 5Dimes casino encrypts all transaction and players’ information with industry-standard encryption protocols. Also, they have improved the security settings of each account to give customers a safer platform that better fights cyber criminals data breaches and phishing attacks. One such security layer is the Device-Based Authentication Service (DBA). This is a smart system that captures the device you use in registering at 5Dimes casinos as a trusted one, and afterwards, any other device that is not recognized as a trusted one will be restricted from accessing your account.

That said, there is no doubt that 5Dimes casino is a safe house, that will ensure that your information in their systems remains private.

Games

As said, 5Dimes operates five different casinos, each having its unique theme, list of games, play-styles etc. In this section, we will open to you what you’ll find in each casino.

5Dimes Grand Casino

The Grand Casino is the main casino of 5Dimes. It features over 200 games which include all the categories you’ll find in a casino – slot games, table games, video poker and speciality games.

However, it is clear that the focus is on Real Series slots, as the casino has over 90 Real Series Slots. If you’re a gaming enthusiast, you might have guessed right that the games in the Grand Casino are provided by Real Time Gaming (RTG) because RTG remains the champion of real series. With their games provided by RTG, you’re also guaranteed to find quality games with some of the best graphics; RTG is not a leading online games provider for no reason.

Apart from the Real Series, 5Dimes Grand Casino also has 3 reel and 5 reel slot games. Some of the slots you’ll find in their games library include Achilles, Aladdin’s Wishes, Aztec’s Millions, Cash Bandits, Jackpot Piñatas, Spirit of Inca, and T-Rex.

In addition to the slot machines, the casino has 8 blackjack variations, and another 11 games in the table games section which includes Baccarat, Let ‘Em Ride, Pai Gow Poker, Texas Hold’em Bonus Poker, Tri Card Poker, Red Dog, Vegas Three Card Rummy, and War.

The speciality games section gives you Craps, four variations of Roulette, Sic Bo, Keno, 2 Bingo games and five scratch card games. If you move to video poker, you’ll find 18 one-hand games and 15 multi-hand (3, 10, an 52) games; the latter is impressive as it is one of the biggest lists of multi-hand video poker games you’ll see. Some of the games are 7 Stud Poker, Aces and Eights, Deuces Wild, Jacks or Better, Joker Poker, Loose Deuces, Mystery Bonus Poker, and Sevens Wild.

The 5Dimes Grand Casino is available in instant play version and a downloadable version. So you can choose to play casino games by loading them through a web browser, or you can download the casino software to your device and play the games directly from your device.

Many of the games are also mobile-friendly, so you can play casino games on the go with your portable mobile devices. The only downside is that you’ll have access to fewer games. For example, only 3 out of the 19 games listed as table games are mobile-friendly; it is 2/ 15 in the speciality games section, and 58/ 167 in the slots games.

Also, one of the best parts of playing in 5Dimes Grand casinos is that there are progressive jackpots attached to many of the games, and some of these progressive hold life-changing amounts.

5Dimes Jackpot Casino

The 5Dimes Jackpot Casino may have a jackpot in its name, but its focus is on 3D cinematic games. You would have guessed right, that the games in the Jackpot Casino are provided by Betsoft because they are the kings of 3D games.

Betsoft 3D games combine state of the art graphics with excellent sound effect and amazing plots to give you appealing games that will tick all the right entertainment boxes, and all of this is present in the 5Dimes Jackpot Casino.

There are over 120 games in the casino. As at this writing, the Jackpot Casino offers 77 3D slots games and 11 regular slots. The 3D titles include 2 Million B.C., 4 Seasons, Aztec Treasures, Dr Jekyll and Mr Hyde, Enchanted JP, House of Fun, Mr Vegas, and Pinocchio; while the regular slots include: Captain Cash, Jackpot Jamba, Lucky 7, and The Ghouls.

While 3D slots have the most numbers, the casino features other games. In the table games, you have Baccarat, 7 variants of Blackjack, 6 variants of Roulette, 7 variants of poker, craps and 3 other games. For fans of video poker, the casino has 12 one-hand games, 8 multi-hand games and 8 pyramid games. The speciality games section lives up to its name in being special because it holds unique games. You’ll find a 3D Racebook, and a variety of Keno such as Instant Keno, Klub Keno, Predictor, Skratcherz and Traditional Keno.

If you’re a mobile game player, you’ll find joy only with the 3D slots. Only one video poker game and 3 table games are mobile-friendly, but 61 of the 77 3D slots can be played on the go.

5Dimes Gold Casino

Well, gold-standard should mean the best there is. That said, the Gold Casino is definitely not 5Dimes’ gold-standard but it gives you the thrill and excitement of playing your favourite Las Vegas-style casino games.

The Gold Casino games launch on windows that can be sized and moved to any corner of your screen; so you can play while multitasking. Also, all games in the casino can be played on your iOS and Android mobile devices.

The Gold Casino does not feature a host of games. You’ll find Baccarat, 3 blackjack variants, and 6 video poker games that include Aces & Faces, All American Poker, Bonus Poker, and Deuces Wild. There are only 21 slot games in the casino, but these include some of the rare ones such as 12 Night Xmas, Crazy Monkey, Sweetopia and Walking Dead.

5Dimes Bonus Casino

The Bonus Casino gives you higher payouts than most casino games, which means “more money” for you. For example, in the American Roulette, while the standard casino payout for anyone number combination is 35x, the 5Dimes Bonus Casino payout is 36.62x. As you’ll notice, the payout differences are very small, meaning you’ll be a high roller to have any substantial “more money”.

Many of the games are provided by Digital Gaming Solutions. You’ll find 14 slots games including Jurassic Fire, Railway Riches, Serpents Treasure, and Wild 7’s. There are also 13 video keno, 5 variants of blackjack, 2 Bingo games, and all the popular classic poker and video poker games. Other table games include Baccarat, Craps and Roulette.

The 5Dimes Bonus Casino gas the “play for fun” option. There’s no need to create an account or log in to use use the mode; it allows you to practise and hone your skills before proceeding to play for real money.

5Dimes Matchplay Casino

The Matchplay Casino is the smallest 5Dimes casino, but it’s special in that it focuses on Blackjack and Video Poker games, and gives you the option to get between $1 and $500.

You’ll find popular poker games (like Pai Gow Poker and Ride’em Poker) and video poker games (like Jacks or Better, Deuces Wild, Double Joker, and Aces & Eights). There are 16 slot machines, with Gold Rush being the most popular of them; interestingly 5 of the slots have a progressive jackpot attached, so you can hit big. Five variants of blackjack, American and European Roulette, and 3 keno games complete the games library in the Matchplay casino.

Live Dealer Casino

5Dimes says their live dealer casino “is the closest you can get to a true Vegas experience”. It allows you to play with real-life humans seated at real-life casinos, and everything is relayed to you via video.

The 5Dimes live dealer casino software is provided by Visionary iGaming, and The games available include favourites like Blackjack and Roulette.

The advantage of 5Dimes live dealer games is not simply the human element; after all, all live dealer games in every online casino gives the human element. 5Dimes live dealer casino is attractive because they feature better odds; that is they have enhanced payouts.

Bonus and Restrictions

Make no mistake, with every casino game, the edge is with the house; therefore, it’s nice to find casinos that give back some of that edge via bonuses and promotions. 5Dimes casino gives you tons of such freebies.

Being that they separate their casino into five, you’d expect that they offer promotions specific to particular casinos.

The Matchplay Casino has promotions like “The Five Card Charlie Challenge”. With this promotion, 5Dimes will reward you if your Five Card Charlie (dealt five cards without going over 21 in your blackjack) hand loses or pushes. You can receive as much as $100; with $50 credited just for a five card Charlie push.

There’s also a Reload Bonus, where you get 33% of any deposit between $100 and $333. To clear the bonus, you’ll need to wager the deposit 5x.

In the Bonus Casino, you have promotions like “Daily bonus casino rewards” where you are given better payouts by simply playing particular games in specitic times of the day, from Monday to Friday. For example, it you play Bonus Baccarat Zero on Mondays between 2pm to 8pm (EST), the payout will be $1.027 as opposed to the normal $1.00 payout.

There’s an “All Red 5-5-5-5 BlackJack Bonus” where if you’re dealt the hand of 5-5-5-5, ALL Red, you stand to win $5000, $25000, and $50000 in cash.

There’s also a “mad bonus reward” which can get you between 20% to 100% of deposits between $100 and $250. The good thing about this bonus is that, you get to choose both the bonus amount and the rollover requirement. Choosing to get a bonus of 20% of the deposit entails a 20x rollover of the bonus amount; while a bonus of 30%, 40%, 50% and 100% of the deposit will entail 30x, 40x, 50x, and 100x rollover of bonus amount respectively.

The bonuses and promotion in the Jackpot casino are too numerous to list here. At this writing, there are literally 46 enticing promotions. One theme in the promotions is that with the smallest risk (mostly $1), you can hit 6 figure jackpots, or even a cool million.

Playing games in the Grand Casino earns you comp points which you can later convert to cash bonuses. With 5Dimes, every game played earns comp points at a different rate. With some games as little as $7.69 equals one comp point, but with others you’ll need to wager as much as $444.44 to get one comp point.

5Dimes also gives customers from outside of North America a CashBack reward that allows them 20% of lost wages in a month. However, you’re required to be active in the casino for at least 30 days to qualify for the reward, and any Cashback received must be rolled over twice before any withdrawal can be requested.

Restricted Countries

Gambling laws vary from place to place, where some jurisdiction allow their residents to participate in gambling operations, others make it illegal. As a result, casinos do not allow players from everywhere. Therefore, one of the first check you should make is whether the casino you are about trying welcomes players from your country or a particular state.

Many casinos we’ve seen have a long list of countries that they restrict, particularly places in Africa, Asia and the Middle East. Impressively, 5Dimes allows players from every nation in these regions. The countries that are not restricted from the 5Dimes casinos are France, Hungary, Portugal, Russia, Slovakia, Slovenia, Ukraine, and the United Kingdom.

This is a big plus for the 5Dimes betting house because it means that they will draw players from a larger pool than houses that restrict many more countries.

Banking Options

You’ll want a casino that supports a wide range of options for making deposits and withdrawals, so that anywhere in the world you may be, you’ll find one method that you can conveniently use. 5Dimes casino gives you that – owing to their long history in the betting field, 5Dimes has expanded their banking options.

Deposits

You can deposit money into your 5Dimes account with any of the following methods. The time each method can be used, the fees each method will attract, as well as the deposit limits of each method, are also given.

• Credit Card Deposits – you can use the popular credit/ debit cards (visa card and master card); the deposit can be done any time of the day at any time of the week (24/7), and it is free. You are allowed to deposit only between $50 to $500.
• Person to Person – this method can be used between 9 am – 10 pm every day except on Sunday when it’s available only between 9 am -8 pm (Eastrern Time Zone). The deposit limits will depend on the P2P option you choose. Minimum deposits can be between $100 to $250, while the maximum deposit can be between $500 to $750 per transaction; and you can only have one transaction in eight days. It isn’t free; you’ll have to contact Live Help for rates. Also, it would take anything between 20 – 40 minutes (but up to 4 – 6 hours on weekends) for the fund to hit your account.
• Money Order – Funds hit your account immediately upon receipt. The company suggest that there are applicable fees, and says you should ask Live Help for rates. The deposit limits are $100 to $1,000 per transaction.
• Bitcoin – bitcoin deposits are 24/7, and they attract no fees. The deposit limits are: min – $25, and max – $10,000.
• Sportsbook Transfer – this is also 24/7 and free, but the minimum you can transfer is $500.
• Account to Account Transfer – this is another user transferring guns from his/ her 5Dimes account to yours. The transfer is also 24/7 and free, but the minimum amount is capped at $50.

Withdrawals

Withdrawal issues account for over 90% of casinos that are blacklisted. This section looks at all aspects of withdrawals in 5Dimes; from the withdrawal methods available, the cost of each method, processing time, and their history of payouts.

• Person to Person – P2P withdrawals are processed between 9 am – 1 pm every day of the week; and it takes 24 – 48 hours. It takes another 24 – 48 hours after the withdrawal is processed to receive the reference number needed to pick up the transfer. The fees vary, and can be anything between $10 to $37; so you’ll need to reach the casino for details. The maximum amount using P2P is $350. Though you can make three P2P withdrawals in a week, 5Dimes advice that only one such transaction should be made per week.
• Cashier check – you can choose to receive your payout via cashier check sent to you using an express courier such as FedEx. Withdrawals through checks are processed only between 9 am to 1 pm (EST), Monday to Thursday. Checks are sent 24 – 48 hours after you put in your request; and you’ll receive it 7 to 10 business days later. The minimum limit is $1000, but the maximum limit depends on your location, some places can request as much as $7,500, while others are capped at $3000. Fees depend on the amount being requested, and they range between $40 to $80. You are allowed only one check payment once in a week.
• Money order – you can only use this option for a payout if you are resident in the US, and if you use it exclusively for deposit. Money order withdrawals are also processed only between 9 am to 1 pm (EST), Monday to Thursday. If submitted in that period, your request is processed in about 24 – 48 hours; and you’ll receive the money order 3 business days after that. The withdrawal limits are min – $1000, and max – $9500. Each withdrawal attracts a flat rate of $80.
• Bitcoin – bitcoin payout is subject to availability, so you should always check with customer service before using it. Bitcoin withdrawals are free. The limits are: min – $50, and max – $10,000. But if you exclusively use bitcoin for deposits, there’s no limit to the amount you can withdraw with bitcoin.
• Bank wires are available only for withdrawals. 5Dimes process bank wire request between 9 am to 1 pm (EST), Monday to Thursday. After the processing, payment takes 4 to 6 business days to arrive at your bank. The limits you can withdraw are min – $1000, and max – $9500. There is a flat processing fee of $80, an this is not part of any fee that your bank may charge.
• Sportsbook transfer – funds hit your account immediately, there are no fees, and the minimum amount is $500
• Account to Account transfer – you can transfer funds away from your account to another user’s any time. The funds are reflected immediately. It is free, and the minimum you can transfer is $50.

The withdrawal limits show that 5Dimes casino is an ideal house for high rollers. Many betting houses cap maximum withdrawal to $2500, and withdrawing big winnings would become a long and tedious marathon. 5Dimes gives you high withdrawal limits so you can roll big and win big, knowing that your getting paid will not be sufferable.

Also, where your withdrawal method would have attracted a processing fee of $40 or less, 5Dimes will allow you a free withdrawal if no payouts have been sent in the previous 30 days. You only have to make your withdrawal request on a Monday morning. Also, you are allowed only one such free withdrawal every 30 days.

Payouts speed makes or breaks a casino; some betting houses will swiftly collect your money when you deposit but will take forever to pay you when you withdraw. 5Dimes is far from such practice. 5Dimes is a brand reputation for fast payouts. Once you get the identity an address verification of the way, you are sure to receive your withdrawal swiftly depending on the method chosen.

Customer Support

5dimes Grand Poker Casino Poker

You cannot be active in a casino without having to contact their customer support service. Whether it is to inquire of particular banking options and associated fees or submit documentation for verification, there is a need to reach out to customer support. Therefore, it’s important to consider the effectiveness of a casino’s support service, to determine that the casino will not leave you hanging when you need assistance.

In this regard, 5Dimes casino provides a lot of options. First, there is a support centre that holds self-help resources such as an FAQ which answers some of the basic questions that players would have.

For directly contacting a 5Dimes support agent, they provide an email support service, a live chat, and a telephone support service. They endeavour to answer all emails within 24 hours; this is not bad, but it can be improved upon. If you’ll want instant feedback, grab a phone and call one of the numerous toll-free lines provided on their website. Alternatively, you can use the live chat.

The only downside I can point to in 5Dimes customer support service is that you can only receive live assistance through phone, email or live chat if you’ve already joined the casino and have an account.

Summary

5dimes Grand Poker Casino Slots

5Dimes is a legit gaming platform backed up by a long track record of fair operation and fast payouts. They give you the chance to try your luck on other products such as sports betting and race betting.

With five casinos lumped into one, when it comes to games, 5Dimes casino can simply be described as robust. They draw games from multiple providers such as RTG, Betsoft, and Visionary iGaming. You’ll find the best Real Series in the Grand Casino, as well as the biggest progressive jackpots.

You’ll find the best 3D slots in the Jackpot Casino. When it comes to bonuses and promotions, you’ll not see enticing welcome bonuses, but the promotions in 5Dimes casinos are more than enticing. For example, the Bonus Casino gives you a higher payout than you’ll see anywhere else.

Banking options are just as you’ll want them – many, and 5Dimes casino give high limits which makes the casino ideal for high rollers.

5dimes Grand Poker Casino

Almost everything was fine with 5Dimes casino but…

• I wasn’t sure of their Costa Rican license, as it means that players have no higher authority to escalate issues to when they feel the casino is playing a fast one on them
• Email response time is not great
• The vast amount of games and promotions can easily be overwhelming

5dimes Grand Poker Casino Real Money

Do you have experience with 5Dimes? Good or bad, kindly use the review section below to give us your brief 5Dimes review.